Support & Help

We're here to help you keep your status page running smoothly. Whether you have a technical question or just want to say hi.

Frequently Asked Questions

How do I connect my monitor?

Statuscode currently supports UptimeRobot and Better Stack. Just provide your readonly API key in the project settings and we'll handle the rest.

Does the Flex plan include custom domains?

Yes! Our Flex (Monthly/Yearly) plans support custom domains to make your status page professional.

How do I cancel my subscription?

You can manage or cancel your subscription at any time directly from the Billing page in your dashboard. No questions asked.

How do I delete my account?

You can delete your account from your profile settings. This will remove all your data and stop any further billing immediately.

Need more help?

Our team is ready to assist you via email for any technical issues, billing inquiries, or feedback. We usually respond within 24 hours.