Knowledge Base

Guides & Documentation

Everything you need to build, brand, and scale a professional status page. From custom DNS setup to advanced theme customization.

Introduction

Short answers for the most common setup, billing, and publishing questions.

OTP login, activation, billing gates, and the first-time setup flow.

Subdomains, custom domains, editor state, publish behavior, and live project URLs.

Understand draft vs published content, republishing, and what goes live to customers.

Schedule maintenance, write updates, and control what customers see during incidents.

How UptimeRobot, Better Stack, and manual/demo data feed the public page.

Customize colors, logo, layout, support links, and visibility on the live status page.

Connect a branded host like status.example.com to the published status page.

Fix wrong DNS zones, Cloudflare proxy issues, stale Vercel setup, and SSL delays.

Tiered recurring plans, invoices, and switching plans without confusion.

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